Barcodes have long been reliable, fast and simple, but they’re limited. A typical barcode holds just one piece of data, usually an item code.

Until now, that’s been enough. But as operations become more connected, that simplicity becomes a constraint.

QR codes can store multiple data points in a single scan, including batch numbers, expiry dates and handling instructions. This reduces manual entry, eliminates workarounds, and adds context to every transaction.

While a shift to QR codes calls for checking scanner compatibility, the real change is strategic: connecting physical assets with digital systems like Jiwa 7 for smarter, faster decision-making.

As automation, AI and system integration become more accessible to small and mid-sized businesses, the question is no longer can SMEs use this technology, but should they?

Barcodes vs QR codes: What’s the difference? 

A barcode is one-dimensional. It holds a single piece of data, usually an item code, and is scanned horizontally using a traditional laser scanner. That’s useful for basic identification or stocktake, but it stops there.

A QR code is two-dimensional. It can store multiple data points in a single image: batch number, expiry date, serial number, location details, and more. Instead of a laser scanner, it’s read by a camera or smart device capable of capturing and decoding that information simultaneously.

A QR code can trigger a more intelligent process. It can feed directly into your ERP, auto-populate fields, reduce manual entry, and surface meaningful insights, enriching your supply chain with real-time, actionable data.

Why QR codes matter for SMBs 

QR codes, which have been around since 1994 (1), were once costly to implement, requiring specialised hardware, custom development, or third-party tools. Today, SMEs can generate QR codes for free and scan them using standard mobile devices. And while some legacy barcode scanners might not recognise two-dimensional codes, most modern devices are equipped to handle them.

The real value lies in what happens next. When you scan a QR code, it captures more detailed data right away, enabling routine tasks – like updating records or flagging problems – to happen automatically, without manual input. Tools like Microsoft Power Automate can do this in real-time.

And with AI agents emerging at lightning speed, businesses can now access and act on data like never before. By adopting QR codes, SMEs equip these smart tools with the rich data they need to automate workflows and boost efficiency.

For SMEs, this delivers a range of operational benefits:

  • Less manual entry and fewer errors
  • Faster, more responsive processes
  • Real-time issue resolution
  • Context-rich data for smarter decisions
  • Scalable automation without added headcount

In a competitive market, that’s a clear operational advantage.

Common myths about QR code adoption (and why they don’t hold up) 

Switching to QR codes may sound like a big shift, but many of the concerns holding businesses back are based on outdated assumptions.

Myth 1: “We’ll need to upgrade all our hardware.” 

QR codes don’t require specialist scanners. Most smartphones and tablets can read them with built-in cameras without further hardware investment.

Myth 2: “Our staff won’t have time to learn a new system.” 

Scanning a QR code is as simple as taking a photo. Most employees already know how to do it, and the rollout process can be phased in with minimal training.

Myth 3: “We can’t afford to disrupt our operations.” 

QR codes and barcodes can coexist. Many businesses start small by adding QR codes to specific products or departments and scale once the benefits are clear.

The opportunity: Smarter data, better operations 

With richer, multi-point information available at the moment of scan, day-to-day business operations become faster, more accurate and far less manual.

For small and mid-sized businesses, that means:

  • Delivery instructions can be encoded directly on dispatch dockets, reducing miscommunication and improving fulfilment accuracy.
  • Repetitive tasks like entering expiry dates, batch numbers or stock locations can be automated, saving time and reducing errors.
  • Tracking and reporting become more detailed, supporting better compliance and enabling proactive decision-making.

Those who adopt QR codes now will move faster, serve customers better, and build operational resilience ahead of their competitors.

Where Jiwa 7 fits in 

QR codes aren’t a passing tech trend. They’re a practical, low-friction step toward more connected, intelligent operations – especially when integrated with Jiwa 7.

Jiwa 7 offers flexible QR code integration through trusted third-party tools and add-ons, giving businesses the freedom to customise how they generate and manage QR codes. This tailored approach helps you fully harness QR technology to suit your unique operational needs.

As a fully integrated ERP solution, Jiwa 7 allows data captured from QR codes to flow across the system – whether you’re scanning stock into the warehouse, updating purchase orders, or fulfilling customer deliveries. This data becomes immediately available to the relevant departments.

For example, one of our clients is already using QR codes to embed delivery instructions directly onto packing dockets. So when the driver scans it, they instantly see where the order should go, along with any special notes.

This results in fewer silos, greater accuracy, and smarter decision-making powered by real-time data.

A timely shift for SMEs 

As ERP and automation tools continue to evolve, early adopters will gain a distinct advantage in terms of efficiency and decision-making. Where previous technology shifts took years to catch up, this time the pace is faster. Now, you can capture more data effortlessly and automate actions without extra cost.

At Attkey, we help SMEs integrate QR code solutions with Jiwa 7 to improve operational efficiency. To learn more about how to get the most out of your Jiwa 7 setup, join our Support Club or speak to our team today.

(1) https://www.microsoft.com/en-us/microsoft-365-life-hacks/privacy-and-safety/brief-history-qr-codes