Running lean is a reality for most small businesses.
That’s why every process, every system, and every decision needs to pull its weight. Moving faster, staying efficient, and adapting when things change isn’t optional – it’s how you stay competitive.
Luckily, automation, AI and AI agents are becoming more accessible, with more than half of Australian businesses already using AI (1), and 39% of SMEs feeling confident using it (2).
So how can you get the most out of your Jiwa 7 investment to take advantage of these technologies?
How Jiwa 7’s API makes it easier
Jiwa 7 already includes Application Programming Interface (API) access – so your system can connect with automation tools, AI, and other platforms as your needs evolve. The opportunity now is using that access to reduce overhead, speed up workflows, and make smarter decisions, faster.
Whether your Jiwa 7 system is hosted on-premises, in the public cloud, or in a private cloud, it offers API access. That’s what enables access to automation, AI tools, and streamlined workflows.
For those who prefer not to manage their own environments, the Jiwa partner-hosted private cloud offers an alternative. It brings your core business processes – finance, inventory, sales, and operations – into one platform, so everyone’s working from the same data.
What is an API?
Think of your ERP’s API like a telephone line. It connects your system to another, and on both ends, someone is holding a dictionary. They understand the words being passed.
Now, the edge that small businesses get is when they layer AI into this process. What changes is that AI doesn’t just understand the words, it understands the intent. Even if you ask a question the wrong way, or your input is jumbled, AI can still figure out what you mean and respond with the right output.
This kind of smart interaction is possible because the API provides the connection – the telephone line. The tools you connect to could be anything from project management software to other AI-driven platforms. And the interaction is designed to help you make sense of your ERP data.
How to make the most of Jiwa 7
Upgrades to your ERP – whether cloud-hosted or on-premises – can quietly introduce new features, connectors, or automation options. Jiwa 7 is constantly introducing new opportunities and innovations – and as long as you’re staying on top of upgrades, you’re already getting the benefits just by being on the platform.
These enhancements often open the door to broader questions, such as: Can we now automate reporting? Connect to AI tools? Streamline approvals or invoicing?
Platforms like n8n, Microsoft Copilot, or other API-enabled tools can integrate with Jiwa 7 to:
- Assist, summarise, and automate repetitive tasks
- Deliver faster, smarter insights
- Reduce overhead and manual processes
These AI tools can highlight trends, flag anomalies, or trigger decisions without relying on human interpretation every time. In some cases, this could save material costs, prevent a business mistake, or uncover a new opportunity in your data.
Making the most of your future-ready ERP today means you’re positioned to adopt these capabilities as they become available.
Building a smarter business
ERP is the brain of your business. The key is ensuring you’re getting the most out of it. With AI, the road ahead is opening possibilities that have never been seen before.
Now is the best time to review what you have and identify areas where impediments or roadblocks appear. Most likely, the features you need are already available or can be connected through the API and automated for you.
Want to make sure you’re getting the most out of Jiwa 7 – and set up to take advantage of what’s next with AI, automation, and smarter integrations? Join our Support Club or speak to our team today.
(2) https://www.decidr.ai/national-ai-readiness-index-report-2025
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